The JLL Technologies Configuration Management Team seeks an experienced IT professional to support and administer system configuration management technologies with a specialization in mobile device application packaging and deployment. This role involves incident management and resolution while collaborating with general teams to plan, test, and execute technology initiatives worldwide.
Key Responsibilities
Mobile Application Management
• Publish applications from Apple iOS App Store and Google Play to mobile devices using Apple Business Manager and Managed Google Play store
• Package and deploy software applications to Apple iOS and Android mobile endpoints using Microsoft Intune
• Test, validate, and deploy application updates on scheduled or as-needed basis
• Manage and track use of developer certificates
Technical Support & Documentation
• Provide deployment status reporting and ad hoc analysis
• Participate in large-scale projects as part of the Configuration Management team
• Support follow-the-sun global support model for critical system issues and maintenance
• Troubleshoot complex end-user issues and coordinate with team members, support teams, and vendors
• Author internal documentation including Knowledge Base articles, environment diagrams, and configuration procedures
Process Management
• Adherence to corporate standards and global Change Management processes.
• Create and document procedures as part of technology lifecycle management
• Assist in establishing, implementing, and managing system configuration management programs with Intune
Required Qualifications
Technical Expertise
• In-depth experience with iOS and Android mobile operating systems
• Extensive experience with Microsoft Intune ecosystem for mobile device management
• Proven experience with mobile application packaging and deployment using Intune
• Experience with Apple Store and Google Play store for enterprise application publi
📌 Configuration Management Systems Engineer – Mobile App Packaging (México)
🏢 Jll
📍 México
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