Desktop Support Analyst I (Mexico)
Empresa : Dyopath Tipo de empleo : Jornada completa Santa Catarina, Mexico
Descripción del trabajo - Desktop Support Analyst I (Mexico)
Join Our Team as a Desktop Support Analyst I
Are you driven to solve technical challenges and provide outstanding customer support? We’re looking for a Desktop Support Analyst I who enjoys hands‑on technical work, supporting end users, and keeping technology running smoothly onsite.
Why You’ll Love Working Here
- Purpose‑Driven Work – Play a critical role in empowering staff and users through reliable, responsive technology support.
- Professional Growth – Expand your technical skillset across multiple platforms, operating systems, and enterprise tools.
- Team‑Oriented Environment – Work closely with colleagues at all levels of the organization in a collaborative, service‑focused culture.
- Meaningful Impact – Your work directly supports productivity, learning, and day‑to‑day operations across the organization.
Benefits Overview
- Savings / Monthly 13% cap
- Pantry Vouchers 9% deposited every month
- Christmas Bonus: 25 days of your daily income
- Vacations – 12 days after the first year
- Anniversary Bonus – 10 days of base salary
- Vacation Premium – 40% first year
- Major Medical Insurance covers you and your immediate family
- Life Insurance
- Quarterly Bonus
- Marriage or Bereavement Time off
- Maternity/Paternity Time off
- Ergonomic Chair (remote roles only)
- 250 pesos monthly stipend for internet and electricity (remote roles only)
Role Overview
- Location: On‑Site (Monterrey, Mexico)
- Schedule: 1st Shift (6:30 AM – 5:00 PM), Monday through Friday, with willingness to provide weekend/holiday coverage
- Pay Rate: 24,000 MXN (monthly)
- Transportation: Assistance available (client provided)
Your Mission as a Desktop Support Analyst I
- Support factory floor PCs, including troubleshooting hardware, software, and robotic systems on the production line
- Monitor general support queues and bi
📌 Desktop Support Analyst I (Monterrey)
🏢 Dyopath
📍 Monterrey
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