Ericsson Mexico invites applications for an entry-level Enterprise Support Engineer in Mexico City. You will provide technical support to customers via phone, email, and chat, troubleshoot hardware, software, connectivity, configuration, and networking issues, and gather logs and diagnostics to drive resolution.
With an Associate degree in IT or related field and 0–2 years in technical support, you will follow documented procedures, escalate when needed, maintain case notes, and participate in
📌 Junior Enterprise Support Engineer — Networking (Ciudad de México)
🏢 Ericsson
📍 Ciudad de México
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