12 oct
|
Workday Mexico de C.V.
|
Ciudad de México
12 oct
Workday Mexico de C.V.
Ciudad de México
About the Role
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted microconsulting engagements to help solve their business needs using the Workday application.
As a Sr Reporting Consultant - Workday Success Plans, you will be responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through reporting configurations in Workday HCM. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!
Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:
Conducting research to ensure understanding of customer questions and related Workday concepts.
Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
Clearly and effectively communicating responses and value to customers.
Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
Keeping up to date with industry practices and the ability to engage with our customers on those topics.
Helping drive the creation of new programs to drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
Provide one-on-one customer configuration designs
Deployments including full deployment of Workday features
Ability to travel up to 10%
About You
The adecuado candidate will have a broad and deep understanding of all areas of Workday HCM Reporting & Analytics including Report Writer,
Prism Analytics, Composite Reporting, Calculated Fields, Dashboards, Discovery Boards, and Worksheets. The candidate has a demonstrable understanding of professional services and enablement services as it relates to enterprise software in the Cloud.
Basic Qualifications:
5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications
3+ years of proven ability building, maintaining and configuring Workday HCM Reporting & Analytics
Other Qualifications
Ability to work multi-functional as a “virtual” team leader and possess strong and effective verbal and written communication skills with the ability to customize approach for a variety of audiences
Capable of influencing, interacting and collaborating with senior management and technical resources both internally and externally
Ability to perform effective product demonstrations as part of any enablement program
Experience implementing Workday, SAP, Oracle, PeopleSoft or similar software applications
Experience working with BI Tools (Tableau, QlikView, Cognos, Business Objects)
Understanding of data modeling concepts with an ability to manipulate data using software tools and SQL
Workday Certification in at least one of the following: Workday Financials, Workday Reporting
Ability to gain a thorough understanding of Workday concepts as new features are released
Ability to distill complex concepts into understandable presentations for our customers
Strong critical thinking skills so as to understand sophisticated, technical process issues and facilitate/influence decision making
Bachelor’s degree or relevant work experience required.
Professional services experience is a plus
📌 Sr Reporting Consultant - Workday Success Plans (Ciudad de México)
🏢 Workday Mexico de C.V.
📍 Ciudad de México