Global It Help Desk Sme — Lead & Resolve (On-Site) (Xico)

Global It Help Desk Sme — Lead & Resolve (On-Site) (Xico)

12 oct
|
Tevapharm
|
Xico

12 oct

Tevapharm

Xico

Teva is seeking a Subject Matter Expert for General Workplace Support Services. This role focuses on L1 IT service desk support across a global organization, with direct ownership of escalation handling and metrics-driven improvements.
You will train staff, reduce MTTR, and drive process documentation while coordinating with resolver teams to ensure service levels and smooth operations worldwide.
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📌 Global It Help Desk Sme — Lead & Resolve (On-Site) (Xico)
🏢 Tevapharm
📍 Xico

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