About the RoleProvide full customer support regarding any concern or requestProbing to understand the root cause of the dissatisfaction to provide a tailored solutionRemaining calm and patient with irate or emotional customers, turning negative experiences into positive onesConverting detractors into promotersRequirementsAdvanced English Skills/B2+High School Diploma1 year of call center experienceComputer & Typing Skills⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
📌 Executive Customer Care (Monterrey)
🏢 Pyramid Consulting
📍 Monterrey
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.