General Overview
Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Specialist (SPE)
Job Title: Specialist, IT Solutions
Job Code: SPE-ITM-SOLN
Job Level: Band8
Direct/Indirect Indicator: Indirect
Summary
Detailed Description
Performs tasks such as, but not limited to, the following:
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- Engage with community to explore opportunities for the use of IT solutions
- Gather and document business requirements
- Work with various IT teams to develop and deliver IT solutions
- Respond to system problems by analyzing the issue and determining the next course of action
- Provide system training to end users
- Participate in and lead various IT projects as required
- Leadership and teamwork skills.
- Good ability to plan projects and tasks.
- Good analytical, technical, troubleshooting and problem solving skills.
- Good communication, documentation (including flow charting) and presentation skills.
- Understanding of an electronic manufacturing environment, materials and processes.
- Understanding of SCM, shop floor control and ERP applications.
- Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
- Strong understanding of software development life cycle concepts and practices.
- Knowledge/experience with application-to-application and business-to-business integration.
- Basic to good coding skills in specified programming languages.
- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
Physical Demands
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- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a ca