IT Service Desk Engineer (México)

IT Service Desk Engineer (México)

12 oct
|
Infosys
|
México

12 oct

Infosys

México

Infosys Mexico is seeking a Consultant to deliver a globally consistent Level 2 chat support for client IT Service Desk, restoring service quickly, handling common requests, and deflecting escalations.
Responsibilities include real-time technical assistance, incident logging in ServiceNow, adhering to scripts and KB, contributing to KB updates, and maintaining coverage per hours of operation.

📌 IT Service Desk Engineer (México)
🏢 Infosys
📍 México

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