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The Account Director will own client relationships, drive commercial success, anticipate business opportunities, and manage complex, high-touch operations in a fast-paced environment. In this role, you will lead the day-to-day client experience focusing on user-generated content, influencer marketing ecosystems, and technical operations. Rather than managing traditional creative agency campaigns or audiovisual productions, you will serve as a versatile commercial and operational partner, building deep client trust, negotiating high-value scope, and structuring scalable teams.
Responsibilities




- Own client relationships and provide strategic consult, acting as a trusted advisor and business partner to drive client retention and account growth.
- Lead and oversee day-to-day operations specifically tailored to User-Generated Content campaigns, influencer management, and digital product operations (moving away from traditional advertising/audiovisual production approaches).
- Manage the commercial and financial end-to-end process, including Master Services Agreements, SOW, budget creation, revenue tracking, monthly recurring retainers, and internal financial reporting.
- Partner with clients on strategic briefs and lead client presentations, ensuring feedback is efficiently translated into operational execution.
- Help structure, build, and scale new client teams and workflows to support evolving technical and content operations.
- Collaborate closely with internal subject matter expert

📌 Account Director (Ciudad de México)
🏢 Monks
📍 Ciudad de México