AnsweringCases is seeking a Head of Intake to lead the intake function and ensure every qualified lead receives prompt, professional, and consistent attention. You will own intake quality, team training, escalations, scripts, follow-up standards, and performance tracking.
The role focuses on improving conversion and client experience while managing inbound and outbound prospective client calls and ensuring urgent matters are escalated appropriately.
📌 Head of Intake (México)
🏢 AnsweringCases
📍 México
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