JumpCloud is seeking a Senior Tier 2 Customer Support Engineer specializing in Windows and Active Directory.
You will bridge deep technical troubleshooting with executive-level communication, handling high-complexity identity and directory integrations and expanding into platform capabilities including RADIUS, SSO/SMAL/SCIM, and AI features.You'll interact with senior leaders and engineers, manage enterprise relationships, and contribute to knowledge bases while supporting customers via email,#J-*****-Ljbffr
📌 Remote Tier 2 Support Engineer — Windows & Ad Expert (Xico)
🏢 JumpCloud
📍 Xico
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