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The Role
Instructional Designer & Facilitator is a developing individual contributor within the Learning Experience department at MaryRuth's, responsible for designing, developing, and facilitating high-quality learning experiences across the organization. This role partners with subject matter experts and cross-functional stakeholders to translate complex information and business needs into clear, practical learning solutions. Balancing instructional design, content development, and facilitation, the Instructional Designer & Facilitator applies adult learning principles to support knowledge retention, skill development, and effective application across onboarding, product education, Customer Experience, and ongoing capability development. This is a full-time, salaried, exempt, remote position. The compensation range for this role is MXN $37,500 to $40,420/month.

Responsibilities
- Instructional Design & Course Development
- Design and develop courses, learning paths, microlearning,



and other LMS-based learning experiences across formats, including eLearning, ILT, workshops, assessments, job aids, and reference resources.
- Partner with SMEs and stakeholders to define objectives, requirements, and outcomes.
- Research and translate complex information into clear, accurate, engaging content.
- Apply instructional design and adult learning principles to produce polished, branded assets for internal and external partner usage.
- Maintain and update content to reflect product, process, and organizational changes.
- Training Delivery & Facilitation
- Deliver and facilitate training programs, workshops, and interactive sessions in live virtual and blended (asynchronous) formats.
- Support onboarding and recurring training needs, including seasonal Customer Experience onboarding.
- Adapt delivery to different audiences and incorporate feedback to continuously improve.
- Learning Effectiveness & Project Management
- Identif

📌 Instructional Designer (Ciudad Madero)
🏢 MaryRuth's
📍 Ciudad Madero