EPAM is a leading integral provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a hands-on Senior Site Reliability Engineer to help maintain, enhance, and support a Java services ecosystem in close collaboration with an SRE peer and a backend engineering team. You will strengthen reliability, observability, and operational readiness while participating in on-call support.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry and drive root-cause resolution




• Prepare and deploy patches to address issues in cloud infrastructure
• Improve service reliability by implementing practical changes that reduce errors and instability
• Build and refine metrics and dashboards to surface platform health and service behavior
• Monitor SLOs and propose code changes that improve SLO attainment as issues arise
• Create and improve runbooks to standardize operational response and reduce time to recovery
• Communicate incidents and operational risks clearly in writing during live response
• Collaborate closely with engineers to align operational practices with service ownership

Requirements

• 3+ years of Site Reliability Engineering or DevOps experience supporting distributed systems
• Strong on-call support experience for production services and incident response during business hours
• Proven experience with Amazon Web Services in production envi

📌 Senior Site Reliability Engineer (México)
🏢 Epam Systems
📍 México