Technical Program Manager Mexico · Contract

Fulcrum Digital is a global AI-first enterprise transformation company with over 25 years of experience. Fulcrum Digital works with over 100 integral clients, including Fortune 500 enterprises, combining deep industry expertise with capabilities in enterprise AI, digital engineering, cloud modernisation, platform integration, and generative AI.

We're looking for a senior, seasoned Technical Program Manager to join us full remote in Mexico and drive delivery, planning, and execution across multiple teams on a high-visibility program. This is a strategic role, not a traditional project management position — you'll own cross-team coordination and accountability with digital and channel owners and stakeholders, and manage dependencies, risks, and escalations with real authority.



We need a seasoned operator and strong influencer who can drive teams without a direct reporting line, ramp up quickly, and deliver outcomes within a short timeframe. Drive delivery, planning, and execution across multiple teams in an onsite capacity
Own cross-team coordination and accountability with digital, channel owners, and other stakeholders
Strong cross-team coordination, dependency management, risk management, and escalation handling with authority
Senior, seasoned operator able to influence and drive teams without a direct reporting line
Prior experience in conversational AI, contact center modernization, or omnichannel digital programs

📌 Technical Program Manager, Electrical (Ciudad de México)
🏢 Fulcrum Digital
📍 Ciudad de México