MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.
You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership.
Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‐performing regional team, forging trust‐based relationships with diaspora communities and commercial partners, and continuously improving performance through data‐driven experimentation.
Preference for Mexico‐based candidates; international travel required.
Responsibilities - Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets) - Own market P&L;, delivering growth, unit economics, and profitability targets - Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‐and‐learn approach - Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes - Conduct user research and competitive analysis to recommend product and experience improvements - Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America - Serve as the external and internal face of Central America, representing the market to leadership and stakeholders - Collaborate cross‐functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution - Establish and improve scalable growth tactics, processes, and playbooks for multi‐country expansion - Hire, lead, coach, and retain a diverse,



high‐performing regional team of growth managers - Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable - Report progress, insights, and needs to executive leadership with data‐backed recommendations - Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers Requirements - 7–15 years of experience in fast‐paced, high‐growth environments (e.g., startups, consulting or finance) - Proven track record launching and scaling markets with full ownership of growth and profitability (P&L;) - Experience building, developing, and leading multi‐regional teams - Advanced stakeholder management and partnership‐building skills, including work with diaspora communities and commercial partners - Strong analytical skills with demonstrated ability to make data‐driven decisions and run test‐and‐learn experiments - Understanding of the Central American regulatory landscape; financial regulation experience is advantageous - Ability to travel internationally on a periodic and ad‐hoc basis - Excellent cross‐functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops - Execution‐oriented with an 'own it' mindset; able to take ideas from concept to implementation - Mission‐oriented and passionate about tech for good and positive community impact - Organized, systems‐driven work style suited to a scrappy startup environment - Outgoing relationship‐builder with strong communication and presentation skills - Driven and comfortable operating in a fast‐paced, target‐oriented environment #J-*****-Ljbffr

📌 Head Of Central America (Fintech) - Mexico City, Cdmx (Estado de México)
🏢 MissionHires
📍 Estado de México