Service Engineer (Ciudad de México)

Service Engineer (Ciudad de México)

18 sep
|
Roboyo
|
Ciudad de México

18 sep

Roboyo

Ciudad de México

Roboyo is a category shaper in Agentic Automation. We help leading brands embed autonomous, AI‐powered agents into their workflows, processes, products and services so they can scale faster and operate smarter. Built on a strong automation heritage, we focus on seamless integration of AI into enterprise level organization, not just proving concepts, but owning outcomes and driving value in every industry we are present. At Roboyo, you'll join a general team of builders, consultants and engineers that are top practitioners of taking solutions to the next level for clients in pursuit of excellence.
We are seeking a Managed Services Engineer to join our Managed Services team and work with our clients to deliver high-quality solutions. You should be eager to learn and grow in the field of consulting, with a passion for solving complex business problems and driving client success.
General: Use your data analytics skills to analyze the automated business processes of our clients and identify and eliminate potential "troublemakers" before they become problems




Collaborate with L1 support and development teams to address complex technical challenges.
Conduct routine maintenance checks on existing automations to ensure optimal performance.
Test and optimize the software design, code, and reusability of our automation artifacts
Consult, provide expertise, guidance, and participation during the Onboarding and Service Transition of clients
NET, C#, VBA, Java, Powershell or Python
Good communication skills and social competence for strong customer relationships with the ability to work effectively, independently and in a team environment.
Understanding of the full software development lifecycle
Certified in automation technologies (Uipath, Blue Prism, Automation Anywhere, etc.) Experience with databases, SQL, and data visualization tools such as Tableau and Microsoft Power BI.
Experience in process consulting and process optimization initiatives.
Experience in IT support or partic

📌 Service Engineer (Ciudad de México)
🏢 Roboyo
📍 Ciudad de México

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