A integral logistics and distribution company is seeking a Junior IT Support Manager.ObjectiveTo lead and coordinate the operations of the IT support team assigned to warehouses and distribution centers, ensuring the continuity and availability of the technology services that support logistics operations.Key ResponsibilitiesTeam leadership and managementIT support operations managementLiaison with warehouse operations leadersPerformance and KPI managementP&L; and budget managementTechnology asset and resource managementCoordination with IT Infrastructure and other teamsReporting and executive communicationVacancy ProfileEducation:Degree in Systems Engineering, Computer Science, Telecommunications, Information Technology,



or a related field.Experience4–7 years of experience in IT Support, Infrastructure, Field Support, or Service Desk roles.Prior experience leading or supervising technical teams.Experience in distributed operational environments—preferably logistics, warehousing, manufacturing, or retail.Experience with incident management and ITSM platforms.Experience with budget administration or IT expense control (desirable).
Technical KnowledgeHardware and user support.Networking and troubleshooting.Printing and peripherals.Infrastructure and telecommunications concepts.
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📌 It Support Supervisor (Cuautitlán Izcalli)
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📍 Cuautitlán Izcalli