About Us We're an AI software-as-a-service company providing operational camera monitoring solutions for dairy farms.
Our IP camera systems help dairy operations improve their operational visibility and efficiency through intelligent monitoring technology.
We support over 170 dairy farms and are expanding across North America, including a growing Mexico site list.
Position Overview We're seeking an expert AgTech Regional Camera Systems Specialist based in Torreón Mexico who can do both sides of the work: remote camera-system support most days, and on-farm install and service when a Mexico site needs hands on the parlor.
This is a **** contractor seat, and not an entry-level posting.
We need someone who has performed installs with IP cameras and already troubleshoots over SSH, and who can do both in Spanish on the farm and in English with the company team.
Home base is Mexico (Torreón) .
Most weeks are about 70% remote and 30% field.
Field share rises when a Mexico install or service wave is booked.
What You'll Do Remote Camera Systems Mexico ticket ownership: Monitor Zabbix and the Mexico queue every work day.
Same-day first action on camera offline, system offline, quality, and cloud sync.
Commissioning: When a Mexico server comes online, begin Configuration Setup immediately — Zabbix host, Azure sync, Processing handoff, and an English ticket record.
Remote diagnostics: Troubleshoot via SSH (preferred), TeamViewer / AnyDesk, UniFi, and on-server video paths.
Keep ticketing system current: what was checked, found, done, and the next step.
Farm contact: Call Mexico farms in Spanish.
Write tickets and chat in English so the US team can continue the work without a translator.
Field Installation tickets, Chat, and documentation in English.
Equipment overnight trips as scheduled Professional Skills Independent work: Ability to work autonomously after onboarding to company protocols Bilingual communication:



Clear Spanish with farm personnel; clear English for the internal team daily operations Commitment to quality: First-visit workmanship, photos on field days, and no undocumented "I'll write it up later" Preferred Qualifications Monitoring: Zabbix or similar host monitoring — add/update hosts at commissioning Agricultural experience: Prior dairy, feed-center, or similar farm install work Credentials: Network+ / A+, BICSI, NICET, or equivalent Why This Role is Unique Own a Region — Not a Queue You are Cattle Care's Mexico owner for camera systems: remote tickets most days, and the person who goes to the parlor when needed.
Hybrid Work About 70% remote support from your Mexico home base and 30% on-farm install and service.
Field days rise for an install wave; this is not a full-time road seat and not a desk-only remote bench.
High-Impact, Bilingual Work Your work is visible the same day — cameras online, recording, and documented in English so the US remote and field teams can continue without a translator.
Compensation 30% field installs and service at Mexico dairies Field days: Typically 8–12 hours; finish the English record (photos, ticket, Chat, vault) before the day is done Application Process Only experienced professionals who already install commercial cameras and already troubleshoot remote should apply.
We aim to respond quickly to qualified applicants.
To Apply: Submit your resume and include: Largest commercial IP camera project (camera count, site type, and your role) Remote troubleshooting experience (SSH, TeamViewer, or equivalent) Agricultural or industrial environment experience Confirmation you live in Mexico and can reach Torreón-region farms Confirmation of Spanish and English Earliest available start date Next Steps: Qualified candidates may complete a technical assessment and a bilingual working-session before final selection.
Location Requirement: Mexico residents only, with a reliable path to current Mexico dairy sites.
Applicants who cannot work from Mexico will not be considered.
Equal Opportunity Employer | Agricultural Technology | Mexico Field

📌 Agtech Regional Camera Systems Specialist (Coahuila de Zaragoza)
🏢 Cattle Care
📍 Coahuila de Zaragoza