Band
Level 5

Job Description Summary
Location: Hybrid. CDMX

As Learning Project Management Associate Director, you’ll lead the Learning Operations Project Management team in Mexico City, helping ensure projects are prioritized, resourced, and delivered effectively. You’ll bring clarity to competing demands, guide team workload and execution, and build strong partnerships with internal and external stakeholders. As a local team leader, you’ll also create an environment where colleagues can collaborate, grow, and do their best work while advancing operational excellence across the learning organization.

Job Description
Key Responsibilities
- Lead the Learning Operations Project Management team, setting objectives, balancing workloads, and enabling effective delivery.
- Oversee project intake, prioritization, planning, execution, and assessment across the learning project portfolio.
- Partner with project managers and leadership to coordinate and deliver strategic internal projects and initiatives.
- Collaborate with stakeholders to clarify, prioritize,



and track project management requests from training teams.
- Analyze project data and maintain dashboards to provide visibility into workload, progress, and performance.
- Monitor key performance indicators, communicate insights to leadership, and recommend opportunities to strengthen performance.
- Identify and resolve operational challenges to maintain project momentum, quality, and timely delivery.
- Drive continuous improvement by identifying opportunities to simplify and enhance project management processes.
- Partner with Learning Operations teams to support successful implementation of cross-functional projects and initiatives.
- Lead and develop Mexico City-based team members through mentoring, local support, people processes, and ongoing development.

Essential Requirements
- Bachelor’s degree or equivalent combination of education and relevant professional experience.
- Seven or more years of relevant proje

📌 Learning Project Management Associate Director (Baja California Sur)
🏢 Novartis
📍 Baja California Sur