Team Lead, Account Manager (Ciudad de México)

Team Lead, Account Manager (Ciudad de México)

18 sep
|
Equativ
|
Ciudad de México

18 sep

Equativ

Ciudad de México

As a Team Lead, Account Manager at Equativ, you’ll play a pivotal role in delivering best-in-class service to our clients while ensuring seamless execution of campaigns. Sitting at the intersection of client relationships, campaign management, and cross-functional collaboration, you’ll partner closely with Sales, Marketing, and Ad Operations to maximize client satisfaction and business growth. This is an opportunity to work hands-on at the front lines of digital advertising, supporting both direct and programmatic campaigns for some of the industry’s most innovative partners.

What You’ll Do:

Team Leadership & Development
- Lead, mentor, and develop a team of 4 Account Managers, fostering a culture of collaboration, accountability, and continuous improvement.
- Conduct regular one-on-ones and coaching sessions to support career development and team success.
- Conduct a weekly AM meeting to discuss wins, challenges, process improvements,
- Oversee workload distribution, resource planning, and prioritization to ensure consistent service levels across the team.




- Champion operational excellence by identifying process improvements, documenting best practices, and driving adoption across the organization.
- Partner with leadership on hiring, onboarding, training, and succession planning.

Campaign & Client Relationship Management
- Act as the primary day-to-day contact for your book of business, building long-term partnerships rooted in trust, transparency, and performance.
- Represent Equativ in client-facing activities, including campaign updates, business reviews, and occasional client entertainment.
- Oversee end-to-end execution of direct and programmatic campaigns, ensuring deadlines, budgets, materials, and performance metrics are met.
- Serve as the main liaison between clients and the Ad Ops/Traffic teams to resolve issues and maintain seamless communication.

Strategic Planning & Performance
- Analyze account performance and client feedback to identify optimiz

📌 Team Lead, Account Manager (Ciudad de México)
🏢 Equativ
📍 Ciudad de México

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