Optimas is seeking a seasoned Customer Service Supervisor to lead a high-performing team in our office. You will oversee daily operations, drive process improvements, and manage escalations while collaborating with senior leadership and customers to elevate service delivery.
The role requires a strategic, hands-on supervisor who balances operational efficiency with exceptional customer satisfaction, aligning with our standards of excellence.
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📌 Customer Experience Leader – Service Operations (Ciudad de México)
🏢 Optimas
📍 Ciudad de México
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