DiDi Integral is seeking a CX IBG Business Insights professional to drive data-driven CX initiatives in Mexico. You will partner with the CX team to shape metrics, run analyses, and deliver insights that influence strategic decisions across markets. The role emphasizes AI-enabled automation and stakeholder collaboration.
You will design and maintain dashboards, mentor teams, and promote a data-driven culture with robust reporting and proactive guidance for business improvements.
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📌 Cx Insights Analyst — Ai & Data Analytics (Xico)
🏢 Didi Global
📍 Xico
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