We're Hiring: Customer Care Executive
Location: On-Site, site in downtown Monterrey, at Centro Cuauhtémoc.
Schedule: Monday – Friday | 7:00 AM-4:00 PM (DST may cause the schedule to vary)
Salary & Benefits: Monthly Salary: $15,****** MXN before taxes + $1,****** MXN in food vouchers + $****** MXN company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month)
About the Role Provide full customer support regarding any concern or request
Probing to understand the root cause of the dissatisfaction to provide a tailored solution
Remaining calm and patient with irate or emotional customers, turning negative experiences into positive ones
Converting detractors into promoters
✅ Requirements Advanced English Skills/B2+
High School Diploma




1 year of call center experience
Computer & Typing Skills
⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
Join Us If you're a customer service professional who thrives in a fast paced environment and enjoys helping others, we'd love to hear from you.
Apply today and take the next step in your career!
#Opportunity #Hexaware Technologies #Customer Service #People Skills #Apply Now #Journey #Growth #Support Agent #Join Us

📌 Customer Care Executive (Baja California)
🏢 Hexaware Technologies
📍 Baja California