We're Hiring: Customer Care Executive Location: On-Site, site in downtown Monterrey, at Centro Cuauhtémoc.
Schedule: Monday – Friday | 7:00 AM-4:00PM (DST may cause the schedule to vary) Salary & Benefits:Monthly Salary: $15,******MXN before taxes + $1,******MXN in food vouchers + $******MXN company bonus + law and above the law benefits (minor medical plan, nutritional & psychological program once a month) About the RoleProvide full customer support regarding any concern or requestProbing to understand the root cause of the dissatisfaction to provide a tailored solutionRemaining calm and patient with irate or emotional customers,



turning negative experiences into positive onesConverting detractors into promoters✅ Requirements Advanced English Skills/B2+ High School Diploma 1 year of call center experience Computer & Typing Skills⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
Join UsIf you're a customer service professional who thrives in a fast paced environment and enjoys helping others, we'd love to hear from you.
Apply today and take the next step in your career!
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📌 Customer Care Executive (Monterrey)
🏢 Hexaware Technologies
📍 Monterrey