About UsWe're an AI software-as-a-service company providing operational camera monitoring solutions for dairy farms.
Our IP camera systems help dairy operations improve their operational visibility and efficiency through intelligent monitoring technology.
We support over 170 dairy farms and are expanding across North America, including a growing Mexico site list.Position OverviewWe're seeking an expert AgTech Regional Camera Systems Specialist based in Torreón Mexico who can do both sides of the work: remote camera-system support most days, and on-farm install and service when a Mexico site needs hands on the parlor.
This is a **** contractor seat, and not an entry-level posting.
We need someone who has performed installs with IP cameras and already troubleshoots over SSH, and who can do both in Spanish on the farm and in English with the company team.Home base is Mexico (Torreón).
Most weeks are about 70% remote and 30% field.
Field share rises when a Mexico install or service wave is booked.What You'll DoRemote Camera SystemsMexico ticket ownership: Monitor Zabbix and the Mexico queue every work day.
Same-day first action on camera offline, system offline, quality, and cloud sync.Commissioning: When a Mexico server comes online, begin Configuration Setup immediately — Zabbix host, Azure sync, Processing handoff, and an English ticket record.Remote diagnostics: Troubleshoot via SSH (preferred), TeamViewer / AnyDesk, UniFi, and on-server video paths.
Keep ticketing system current: what was checked, found, done, and the next step.Farm contact: Call Mexico farms in Spanish.
Write tickets and chat in English so the US team can continue the work without a translator.Field Installation & ServiceOn-site installs: Hang UniFi Protect and Reolink cameras, pull Cat6, stand up PoE switching and Linux/Debian recording servers, and add Ubiquiti wireless (APs, Nanobeams) where wired runs are not feasible.Service and QC: Perform work that cannot be finished remotely — ladder work, aim/quality, cable, weatherproofing, swaps, and server hands-on.
Verify cameras online and recording before leaving.Assessments and demos: When assigned, walk the site, photograph, and leave a draft layout.
Do not invent a new product standard or promise extra cameras on site.Travel & Independent ExecutionMexico travel: Drive or take a domestic flight as assigned.
Flights, hotels,



and meals for approved trips are covered.
No self-dispatch into the US.Tools and kit: Maintain professional low-voltage tools and a Mexico baseload kit.
Report shortages before they block an install.Independent execution: Work without an on-site supervisor after onboarding to company protocols, documentation, and biosecurity.What We're Looking ForEssential Technical QualificationsProfessional experience: 3+ years installing and troubleshooting commercial IP camera systems in industrial, commercial, or agricultural settings — no exceptions.Remote troubleshooting: Comfortable owning tickets over SSH / TeamViewer, not only hanging cameras.Networking: TCP/IP, VLANs, PoE, and Ubiquiti or equivalent wireless.Linux proficiency: Debian installation, configuration, and day-to-day SSH work sufficient for on-site servers.Cabling expertise: Cat6 termination, testing, and labeling in dirty or agricultural conditions.Geographic requirement: Residence in Mexico (Torreón).
Language requirement: Spanish and English both required.
Farm conversations in Spanish; tickets, Chat, and documentation in English.Equipment & TransportationValid driver's license and reliable personal vehicle suitable for dairy roadsProfessional tools: Low-voltage installation tools and equipmentTravel readiness: Valid documents for assigned Mexico travel; overnight trips as scheduledProfessional SkillsIndependent work: Ability to work autonomously after onboarding to company protocolsBilingual communication: Clear Spanish with farm personnel; clear English for the internal team daily operationsCommitment to quality: First-visit workmanship, photos on field days, and no undocumented "I'll write it up later"Preferred QualificationsMonitoring: Zabbix or similar host monitoring — add/update hosts at commissioningAgricultural experience: Prior dairy, feed-center, or similar farm install workCredentials: Network+ / A+, BICSI, NICET,



or equivalentWhy This Role is UniqueOwn a Region — Not a QueueYou are Cattle Care's Mexico owner for camera systems: remote tickets most days, and the person who goes to the parlor when needed.
Hybrid Work About 70% remote support from your Mexico home base and 30% on-farm install and service.
Field days rise for an install wave; this is not a full-time road seat and not a desk-only remote bench.High-Impact, Bilingual WorkYour work is visible the same day — cameras online, recording, and documented in English so the US remote and field teams can continue without a translator.Compensation & Benefits**** contractor: Mexico-based independent contractor.
Rate discussed during the interview and set in the engagement agreement.Professional development: Work the full Mexico stack — field install plus remote commissioning, Zabbix, and farm communication.Travel & Equipment BenefitsApproved travel covered: Flights, hotels, and meals for assigned Mexico tripsMileage reimbursement: Approved business driving, tracked and reported by the contractorTool allowance: Per company policy, to maintain professional-grade equipmentSchedule & Work EnvironmentSchedule: Monday–Friday, aligned with US IT Ops hours as far as Mexico local time allows (Central Time)Work balance: About 70% remote ticket work and commissioning; 30% field installs and service at Mexico dairiesField days: Typically 8–12 hours; finish the English record (photos, ticket, Chat, vault) before the day is doneApplication ProcessOnly experienced professionals who already install commercial cameras and already troubleshoot remote should apply.
We aim to respond quickly to qualified applicants.To Apply: Submit your resume and include:Largest commercial IP camera project (camera count, site type, and your role)Remote troubleshooting experience (SSH, TeamViewer, or equivalent)Agricultural or industrial environment experienceConfirmation you live in Mexico and can reach Torreón-region farmsConfirmation of Spanish and EnglishEarliest available start dateNext Steps: Qualified candidates may complete a technical assessment and a bilingual working-session before final selection.Location Requirement: Mexico residents only, with a reliable path to current Mexico dairy sites.
Applicants who cannot work from Mexico will not be considered.Equal Opportunity Employer | Agricultural Technology | Mexico Field & Remote Contractor

📌 Agtech Regional Camera Systems Specialist (Torreón)
🏢 Cattle Care
📍 Torreón