We're Hiring: Customer Care Executive Location: On-Site, site in downtown Monterrey, at Centro Cuauhtémoc.
Schedule: Monday – Friday | 7:00 AM-4:00PM (DST may cause the schedule to vary) Salary & Benefits: Monthly Salary: $15,******MXN before taxes $1,******MXN in food vouchers $******MXN company bonus law and above the law benefits (minor medical plan, nutritional & psychological program once a month) About the Role Provide full customer support regarding any concern or request Probing to understand the root cause of the dissatisfaction to provide a tailored solution Remaining calm and patient with irate or emotional customers,



turning negative experiences into positive ones Converting detractors into promoters ✅ Requirements Advanced English Skills/B2 High School Diploma 1 year of call center experience Computer & Typing Skills ⏱ Extraordinary communication skills, both written and oral, active listener.
No fear on the phone and excellent written communication for crafting strategic outreach.
Join Us If you're a customer service professional who thrives in a fast paced environment and enjoys helping others, we'd love to hear from you.
Apply today and take the next step in your career!
Opportunity HexawareTechnologies CustomerService PeopleSkills ApplyNow Journey Growth SupportAgent JoinUs

📌 Customer Care Executive (Monterrey)
🏢 Hexaware Technologies
📍 Monterrey