About the Company
FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
Senior Operational Procurement Specialist
We are looking for a
Senior Operational Procurement Specialist
to manage and support the end-to-end
Procure-to-Pay (P2P)
process while contributing to global procurement programs, data-driven initiatives, and continuous improvement. This role combines advanced operational procurement expertise with analytics, technology, stakeholder management, and change management capabilities to support a global organization.
Key Responsibilities
Manage and oversee the
end-to-end Procure-to-Pay (P2P) process
, from purchase requisitions and purchase order creation through invoice processing and payment follow-up.
Create, review, and monitor
Purchase Orders (POs)
and requisitions, ensuring accuracy, compliance, and adherence to established procedures.
Partner with suppliers and internal teams to resolve issues involving purchase orders, invoices, payments, discrepancies, and exceptions.
Monitor procurement transactions, operational metrics, and service levels to identify trends, risks, and opportunities for increased efficiency.
Analyze procurement data and develop actionable insights to support business decisions and process optimization.
Leverage
Power BI, Tableau, and advanced Excel
to develop dashboards, reports, KPIs, and data-driven analyses.
Manage or support
commercial corporate card programs and general travel/TMC systems
, including platforms such as
Concur and ERP solutions
.
Identify opportunities to automate workflows and improve operational efficiency through
Power Automate, APIs, and AI-powered productivity tools
.
Collaborate with cross-functional and international teams to drive alignment, resolve complex operational challenges, and ensure effective execution across global regions.
Lead and facilitate international workshops, meetings, and working sessions,



translating complex information into clear recommendations and actionable outcomes.
Develop executive-level communications and business narratives to support leadership decision-making and organizational alignment.
Support
change management and user adoption initiatives
, including the definition, tracking, and analysis of behavioral and operational KPIs.
Drive sustainable process improvements by identifying opportunities to simplify processes, enhance efficiency, and strengthen the overall stakeholder experience.
Ensure compliance with procurement policies, procedures, internal controls, and applicable business requirements.
Serve as a subject matter expert and trusted partner for procurement operations, providing guidance and support on complex P2P-related matters.
Requirements
Experience:
6+ years of professional experience in
program management, procurement operations, category management/strategy, or a related field
, with demonstrated experience managing complex global programs and operational processes.
Procurement & P2P Expertise:
Strong knowledge of the
end-to-end Procure-to-Pay cycle
, including requisitions, purchase orders, invoices, payments, supplier management, and operational controls.
Corporate Programs & Travel Systems:
Direct experience managing or supporting
commercial corporate card programs and global travel/TMC systems
, including platforms such as
Concur and ERP systems
.
Data & Analytics:
Advanced experience with
BI and data analytics
, including
Power BI and/or Tableau
, as well as advanced Excel capabilities. Ability to translate complex data into meaningful insights and business recommendations.
Automation & Technology:
Hands-on experience with workflow automation tools such as
Power Automate, APIs, or similar technologies
,



as well as familiarity with
AI-powered productivity tools
.
English Proficiency:
Advanced English proficiency (C1–C2)
, with excellent written and verbal communication skills and the ability to lead international workshops and collaborate effectively across global regions.
Strategic Communication:
Proven track record of developing
executive narratives
, facilitating workshops, presenting complex information clearly, and building consensus across cross-functional and matrixed teams.
Stakeholder Management:
Strong ability to build relationships and collaborate effectively with senior leaders, internal partners, suppliers, and global teams.
Change Management:
Demonstrated ability to drive
large-scale user adoption
, measure behavioral KPIs, and embed sustainable process improvements across organizations.
Problem Solving:
Strong analytical and problem-solving capabilities, with the ability to address complex issues, identify root causes, and implement effective solutions.
Organization & Execution:
Excellent organizational skills, attention to detail, and ability to manage multiple priorities and complex initiatives in a fast-paced, international environment.
Continuous Improvement:
Demonstrated ability to identify and implement opportunities for process optimization, automation, efficiency, and service improvement.
Preferred Qualifications
Experience working within a
Global Business Services (GBS), Shared Services, or multinational organization
.
Experience with
SAP, Oracle, Concur, or other ERP/procurement platforms
.
Experience developing and presenting
Power BI/Tableau dashboards and executive-level reports
.
Knowledge of procurement governance, internal controls, compliance, and operational performance management.
Experience leading or supporting
global transformation, automation, or change management initiatives
.
Equal Opportunity Statement
FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

📌 Senior Operational Procurement Specialist (Xico)
🏢 Fedex
📍 Xico