Project Associate - Mexico, Mexico City Hybrid: Office/Remote
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
- Location: Mexico Hybrid - 3 Days at Office / 2 Homework

Join our supportive, globally integrated team as a Project Associate. You’ll be pivotal in streamlining Standard Operating Procedures (SOPs), enhancing training compliance, and driving continuous process improvements—all while enjoying a balanced and rewarding work-life environment.

About the role:
Key Responsibilities:

SOP Management & Harmonization
Coordinate SOP updates, reviews, and approvals efficiently.
Track and report SOP progress, ensuring alignment with global practices.
Integrate continuous improvement initiatives into SOPs effectively.

Training Coordination & Compliance
Maintain optimized, compliant training plans.
Collaborate with managers to update training modules and curricula.
Manage training compliance tracking, issue regular reminders, and support audits with accurate records.

Continuous Improvement Coordination
Coordinate proposed process enhancements, supporting streamlined and efficient workflows.
Coordinate meetings and facilitate cross-team communication for SOP and training improvements.
Other duties and projects as assigned.

Yor profile:
Advanced English proficiency (written and verbal).
Bachelor’s degree completed , preferably in Life Sciences, Quality Management, Business Administration, or a related field.




6 months to 1 year of experience in training coordination, SOP administration, document control, continuous improvement, or a related function within the pharmaceutical, CRO, biotechnology, or other regulated industries.
Strong proficiency in document management systems and the Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent organizational, communication, and interpersonal skills, with strong attention to detail.
Working knowledge of Good Laboratory Practice (GLP) regulations and quality requirements.
Experience supporting or participating in continuous improvement initiatives and process optimization projects.
Strong analytical, problem-solving, and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

#LI-DG1
#LI-Hibryd
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements




A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Integral Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply

📌 Project Associate (Entry level) (Ciudad de México)
🏢 Icon
📍 Ciudad de México