Job Title: Cross Dock Supervisor
Location: Monterrey , Mexico – On-Site
Type of Contract: Full-Time Employee via GP (Employer of Record)
Salary Range: Market Rates
Language Requirements: Strong English communication skills (assumed based on regular interaction with customers and external partners)
Openings: 2 Positions
Target Start Date: November 2

Our client is seeking a skilled Cross Dock Supervisor with experience in warehouse supervision, cross-dock operations, and logistics to join their growing team. You will play a key role in managing inbound and outbound freight transactions, coordinating with third-party logistics personnel, and resolving operational issues on the warehouse floor. Your work will directly impact freight accuracy, shipment timeliness, and overall cross-dock performance.
Key Responsibilities
Execute receiving and shipping transactions accurately within the Warehouse Management System (WMS).
Verify physical freight against packing lists, bills of lading, manifests, and other shipment documentation.
Coordinate daily workflows and compliance requirements with third-party logistics (3PL) warehouse personnel.
Manage outbound shipment coordination according to customer carrier schedules and freight requirements.
Serve as the first point of contact for discrepancies, damaged freight, and system-related issues, using customer portals as required.




Maintain accurate paperwork, digital records, shipment photos, and documentation for non-compliant or exception shipments.
Monitor cross-dock lanes, trailer loading and unloading activity, and key performance indicators to support timely and efficient operations.
Must-Have Qualifications
Minimum 2 years of experience in warehouse supervision, cross-dock operations, logistics, or a closely related environment.
Hands-on experience with Warehouse Management Systems; experience with Körber WMS is strongly preferred.
Proficiency with Microsoft Office tools and the ability to work comfortably with customer and logistics portals.
Strong verbal and written communication skills for coordinating with customers, vendors, carriers, and 3PL partners.
Proven ability to identify and resolve shipping discrepancies and operational issues in a fast-paced environment.
Strong attention to detail when reviewing freight, shipment documentation, and inventory records.
Preferred Qualifications
Previous experience supervising cross-dock or high-volume freight operations.
Familiarity with Körber WMS.
Experience tracking and reporting warehouse or logistics KPIs.
Experience working directly with external carriers, customers, and third-party warehouse teams.
Strong organizational and documentation-management skills.

📌 Cross Dock Supervisor (Monterrey)
🏢 Nearshore Business Solutions
📍 Monterrey