Position: Sales Assistant Internship (JD Young Program)

Contract Type: Intern Fixed-term trainee Contract, Full Time(40 hours/week)

Location: Blvd. Miguel de Cervantes Saavedra 233-Piso 1, Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX

Start Date: Feb-May,2026

Who We Are

Our General Reach

About The Team

You’ll be joining our JD Young Internship Pathway, designed to give early-career talent hands-on experience in Category Assistant, supporting the building and improvement of ourJob Families for Job Profiles Logistics Team. We value curiosity, collaboration, and the confidence to take ownership in a fast-moving environment, helping you build real skills and make real impact from day one.

Alongside mentorship and learning experiences your day to day role will cover responsibilities such as:
Deliver excellent customer experience and high-quality customer service, responsible for tracking and supervising the full lifecycle from order placement to payment and checkout, including after-sales processes. Manage project operations,



oversee overall project risk and health, coordinate cross-functional resources to ensure successful delivery, resolve operational issues, optimize customer experience, control receivables, and manage after-sales services. Establish Standard Operating Procedures (SOPs) for all operational processes, continuously optimize SOPs, coordinate resources to resolve system-related issues, and track outcomes. Design customer operations strategies using the “Ten Questions” operational framework to improve efficiency and customer satisfaction. Execute customer operations and CRM configuration, including master data setup, go-live validation, customer onboarding and training, fulfillment tracking, issue resolution, and system usage training (procurement, payment, delivery, acceptance, after-sales, reconciliation, invoicing). Monitor and follow up on overdue accounts to ensure timely collections and minimize financial risk. Support Key Account Mana

📌 Sales Assistant Internship (Ciudad de México)
🏢 JD LOGISTICS US
📍 Ciudad de México