. Responsibilities

Overall E-commerce Warehouse Operations

Manage daily warehouse operations including receiving, put-away, picking, packing, labeling, shipping, and returns

Ensure orders are processed accurately and dispatched on time in accordance with platform SLA requirements

Staff and On-site Management

Supervise warehouse operators, including task assignment, scheduling, and on-site supervision

Conduct basic training for new employees and ensure standard operating procedures are followed

Manage and record cases of low efficiency, operational errors, or violations

E-commerce Fulfillment Support

Support fulfillment operations for platforms such as Amazon FBA, Mercado Libre, and other e-commerce channels

Assist with inbound shipment plans, labeling requirements, exception handling, and returns

Data and Basic Reporting

Track daily order volume, outbound quantity, and productivity

Record and report operational issues, errors, and improvement suggestions

Use WMS, Excel, or related systems for basic data management and reporting





Process Optimization and Hands-on Support

Optimize picking routes, packing processes, and warehouse workflows

Be able to actively participate in on-site operations during peak periods or staff shortages

Communication and Reporting

Report warehouse performance and operational status to management

Coordinate with internal teams on warehouse execution-related matters

II. Requirements

Experience

Minimum 2 years of experience in warehouse operations or e-commerce fulfillment

Experience in e-commerce warehouses, overseas warehouses, or third-party logistics is a plus

Skills and Working Style

Strong execution capability with a hands-on management style

Ability to manage people, handle on-site operations, and take responsibility for results

Able to work under pressure and adapt to fluctuating order volumes

Language and Tools

English can be used as a working language

Proficient in basic Excel and warehouse systems for da

📌 E-commerce Warehouse Supervisor (Real de Coacalco)
🏢 MIRADOR SUPPLY CHAIN MEXICO
📍 Real de Coacalco