CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to integral sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
- Provide concierge‑style customer support as the first point of contact for HR inquiries, ensuring a high‑touch, positive employee experience.
- Independently troubleshoot issues, including navigating ambiguous or gray‑area scenarios,



using sound judgment aligned with policy and precedent.
- Serve as the primary support of a specific HR program or process ensuring accuracy, compliance, and continuous improvement.
- Research, resolve, and document HR cases in the case management system with a focus on accuracy, clarity, and timeliness.
- Collaborate with Payroll, HRIS, CI, and broader HR teams for issue resolution, process alignment, and escalations when needed.
- Maintain up‑to‑date SOPs and knowledge base content for assigned process areas.
- Support mass changes and assist with EIB data preparation and validation, ensuring high accuracy of HR transactions.
- Participate in cross‑functional projects and process improvement initiatives.

Bilingual Preferred: Desired additional languages are Spanish, French, Portugese or Haitian Creole.

Remote Type:
Hybrid Remote

Skills to succeed in the role:
Adaptability, Benefits Administratio

📌 Askhr Specialist (Ciudad de México)
🏢 Chep
📍 Ciudad de México