Fraud Operations Lead — Remote, Equity (Ciudad de México)

Fraud Operations Lead — Remote, Equity (Ciudad de México)

15 sep
|
Félix
|
Ciudad de México

15 sep

Félix

Ciudad de México

Félix in CDMX is seeking a Fraud Operations Supervisor to scale fraud prevention and chargeback workflows via WhatsApp. You will lead a team of Fraud Investigators and Chargeback Analysts through real-time reviews, investigations, and disputes.
You will coach staff, ensure SLA/QA targets, interpret metrics, handle escalations, and collaborate with Product, Engineering, and Data to strengthen fraud strategy.

📌 Fraud Operations Lead — Remote, Equity (Ciudad de México)
🏢 Félix
📍 Ciudad de México

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