Company Introduction:
WorldStrides is the integral leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
The Student Account Specialist's primary responsibility is to work with participants and prepare the necessary financial arrangements that will make their study abroad dream a reality. This is achieved by assisting enrolled participants and family members of participants with payment information, such as setting up payment plans or advising on financial aid. Student Account Specialist will also engage with contacts from US universities to send and collect invoices,
as well as with our on-site resident staff members to ensure program invoices are paid appropriately. Furthermore, Student Account Specialist update student accounts for all things payment related, from charges for an extra excursion to program changes. Our Student Account Specialist help reduce financial stress for students by providing clear, helpful information as they prepare to study abroad on our programs.
Responsibilities
This full-time position will require the employee to serve as Student Account Specialist for all study abroad locations for 1-2 regions, serving as a point of contact for all inquiries related to program and student finances. This position will work closely with the Program Manager on the following:
Finance
- Invoice students and universities, collect payments, track outstanding balances, follow up to collect late payments
- Process financial aid forms and t