Company:Qualcomm Intl Inc., Mexico Branch Office

Job Area:Information Technology Group, Information Technology Group > IT Engineering

General Summary:
This position will:
- Design, build, and iterate on agentic AI workflows powered by LLMs, including retrieval-augmented generation (RAG), tool-use orchestration, and chain-of-thought reasoning for SRE automation.
- Contribute to the development and scaling of Qualcomm's agentic SRE platform, integrating observability data with AI-driven decision-making.
- Collaborate with cross-functional teams to design, develop, and implement new features.-
- Drive the evaluation and implementation of OpenTelemetry (OTEL) for standardized telemetry collection, helping transition from vendor-specific instrumentation to open, portable observability.
- Maintain code quality and organization through best practices and code reviews.
- Address production issues and provide Tier 3 on-call support.
- Support internal stakeholders with their observability platform needs, including onboarding, instrumentation, troubleshooting,



and ongoing optimization of monitoring solutions.
- Stay updated with the latest industry trends in AI/ML, LLM frameworks, agentic architectures, and observability technologies.

Technologies we use:
- Languages:Python, Golang, Java, JavaScript
- AI/ML:LLM APIs (OpenAI, Azure OpenAI), LangChain/LangGraph, RAG frameworks, vector databases, prompt engineering
- Task management:JIRA
- Version control:Git, GitHub
- Deployments:Jenkins, Bash, Amazon Web Services, Docker
- Observability:Datadog, OpenTelemetry (OTEL)

Required for this position:
- BS degree in Computer Science or related technical field, or equivalent practical experience.
- 4+ years of experience as a Full Stack Developer or similar role in large business environments.
- Experience with algorithms, data structures, complexity analysis, and software design.
- Proficiency in Golang, Python, and Java.
- Experience with front-end technologies such as HTML, CSS,

📌 Softwaredeveloper, Observability (Ciudad de México)
🏢 Qualcomm
📍 Ciudad de México