Head of Business Operations (Morelia)

Head of Business Operations (Morelia)

15 sep
|
Prolific
|
Morelia

15 sep

Prolific

Morelia

Revenue Operations Lead – AI Business
Prolific is building the world's most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.
As our AI business scales rapidly, we're investing in strong, disciplined
Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.
We're looking for a Revenue Operations Lead to scale Prolific's AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You'll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.




Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility
This role sits at the heart of Prolific's AI commercial engine. Own and continuously optimize Prolific's revenue systems, with HubSpot at the core.
Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).
Revenue data, analytics & forecasting
Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.
Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.
Improve data quality and visibility across long, multi-stakeholder AI deal cycles.
Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).
Sales partnership & commercial enablemen

📌 Head of Business Operations (Morelia)
🏢 Prolific
📍 Morelia

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