Customer Experience (Estado de México)

Customer Experience (Estado de México)

15 sep
|
INVEX
|
Estado de México

15 sep

INVEX

Estado de México

INVEX is seeking an experienced Customer Service Deputy Director to oversee the Call Center operations, focusing on customer experience, process improvements, and KPI excellence. You will lead cross-functional initiatives, analyze feedback, and drive automation and efficiency across the department.
The role requires 6+ years in call center leadership and bilingual English/Spanish communication. Direct bank contract and opportunities for growth are offered within a positive culture.
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📌 Customer Experience (Estado de México)
🏢 INVEX
📍 Estado de México

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