FedEx Express México in Cuautitlán, Mexico, seeks a Manager, Dedicated Customer Care to lead a dedicated client service team and oversee all representative activities.
The role emphasizes coaching, performance monitoring with QA support, and management of top accounts generating significant revenue. MAESTRO certification and fluent English are required, with at least two years of supervisory experience.
📌 Senior Customer Care Manager for Key Accounts (Cuautitlán)
🏢 Fedex Express México
📍 Cuautitlán
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