Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. As part of this team, you will develop software solutions using best-in-class tools and platforms, integrate data across SaaS systems, and enhance the employee and customer experience with Zendesk products.
Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. As part of this team, you will develop software solutions using best-in-class tools and platforms, integrate data across SaaS systems, and enhance the employee and customer experience with Zendesk products.
Development & Implementation: Design, develop, document, test, and deploy standardized solutions using integration, automation, and middleware tools. Integrate Zendesk products, third-party SaaS systems, and data platforms using appropriate tools and methodologies.
Testing & Quality Assurance: Develop and facilitate unit tests, conduct system integration testing,
and support user acceptance testing (UAT) to validate solutions before deployment. Maintain high-quality standards throughout development.
Backlog Refinement, Sprint Planning & Daily Stand-ups: Participate in backlog grooming and sprint planning to prioritize requirements, define tasks, and identify potential issues. Join daily stand-ups to share progress, discuss challenges, and collaborate with the team within a 2-week Agile Scrum sprint.
AI and Innovation: Explore and implement next-generation solutions leveraging AI and machine learning to enhance productivity and efficiency across Zendesk. Collaboration & Communication: Work closely with developers, IT application owners, solution architects, and business system analysts to deliver high-quality solutions. Contribute to sprint retrospectives to evaluate performance and identify process improvements.
Experience: 5+ years in backend or integration engineering, designing and
📌 Software Development Engineer: Entry-Level (Morelia)
🏢 Zendesk
📍 Morelia
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