Java Support Engineer • 3 years of equivalent work experience in IT • Java • Spring boot Preferred/Desired Skills SNOW, Monitoring and Support skills, Experience working in general teams, Incident and Escalation management Job Description Independently installs, customizes, and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design, development, and code reviews. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May assist experienced team members with the delegation of work packages. • Monitoring Alerts and solving issues • Attend major incidents when required • Work on vulnerabilities

📌 Java Support Engineer (México)
🏢 Yochana
📍 México