Intugo, partnering with a healthcare-focused firm, seeks a Contact Center Specialist to support patients, providers, and consumers. You will handle high-volume inbound calls, assist with scheduling, verify demographics and insurance, and document interactions in EHR systems, all while upholding HIPAA standards.
The role emphasizes professional communication, accuracy, and teamwork across clinics and departments, with on-site work and a 7:00 AM–4:00 PM schedule, possibly including Saturdays.