Jobtailor in Mexico City is seeking a Senior Customer Care Manager to lead and develop a high-performing customer service team.
You will coach associates, review performance data, and ensure adherence to service standards while collaborating with cross-functional departments.
The role requires 5+ years in customer service leadership, strong English skills, and hands-on experience with CRM/ERP systems and MS Office.
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📌 Customer Care Supervisor: Lead, Coach & Elevate Service (Santiago de Querétaro)
🏢 Jobtailor
📍 Santiago de Querétaro
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