Jobtailor is seeking a customer service specialist to support U.S.-based caregivers via phone, chat, and other channels. You will recruit and engage caregivers to join and actively use the platform, and encourage them to review and apply for available shifts.
You will answer questions and resolve issues related to the platform, shifts, accounts, and user experience; maintain accurate records of interactions; follow up until resolution; identify platform issues and report to the relevant team;
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📌 Caregiver Support Specialist (Remote) (Centro)
🏢 Jobtailor
📍 Centro
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