Resolv General is seeking experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program. This role requires hands-on leadership to coach a team, maintain high standards in customer experience, productivity, quality, and performance.
The ideal candidate will work well in a fast-paced, English- and Spanish-speaking environment, align with US business hours, and help sustain a strong customer-focused culture.
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📌 Remote Healthcare CX Team Lead — EN/ES (Santiago de Querétaro)
🏢 Resolv.Global
📍 Santiago de Querétaro
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