Kohler Co. in Juarez, Mexico, is seeking a Hire-to-Retire Helpdesk Associate to be the first point of contact for associates and managers seeking H2R support. You will deliver timely Tier 1 assistance across ServiceNow/myHR, phone, email, and chat, and document cases accurately.
The role requires 2–4 years in a contact center or HR support, familiarity with HR systems, and strong communication. You'll work in a hybrid environment with a focus on data privacy and quality service.