British American Tobacco Mexico is seeking a SAP Basis Service Manager in Monterrey to oversee BAU service operations for Global Enterprise Platforms in the Americas. You will manage incidents, monitoring, and automation while driving continuous improvement and Sox/compliance efforts.
Idóneo candidates will have 5+ years in complex IT services, SAP Basis and ERP experience, ITIL knowledge, and strong vendor management skills, with English proficiency for cross‑regional collaboration.
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📌 Senior SAP Basis & IT Service Lead (Americas) (Monterrey)
🏢 The British American Tobacco Group
📍 Monterrey
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