Backblaze is seeking a Sr Desktop Support Analyst to sustain and improve our end-user computing across macOS and Windows environments. You will diagnose complex hardware, OS and network issues, deliver Tier 2/3 support, and act as an escalation point for high-impact incidents across distributed teams.
You will administer Jamf and Intune, support Okta identities, and contribute to IT service management with Jira Service Management.
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📌 Senior Desktop & Endpoint Support Engineer (Poza Rica de Hidalgo)
🏢 Backblaze
📍 Poza Rica de Hidalgo
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