Cimpress Technology in Ciudad Juárez is seeking a seasoned Technical Support Engineer to join our MIS Support team. You will provide Level 2 support for enterprise applications and serve as the primary escalation point for customers and Tier 1 issues.
You will troubleshoot logs, API responses, and system metrics, collaborating with Engineering and DevOps to resolve complex problems and improve runbooks and monitoring.
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📌 Remote-First MIS Support Engineer for Production Incidents (Ciudad Juárez)
🏢 Cimpress Technology
📍 Ciudad Juárez
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