Landing in Mexico City is seeking a hands-on Member Support Team Lead to manage day-to-day operations, handle escalations, and mentor agents in delivering exceptional service. You will report to the Member Support Manager and collaborate to improve performance and foster a culture of excellence.
The role requires leadership, English fluency, and at least 1 year in a supervisory role within a BPO/call center, with on-site work in Polanco and a 6:00 AM–10:00 PM schedule potential.
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📌 Member Support Team Lead — On-Site, Mexico City (Ciudad Nezahualcóyotl)
🏢 Landing
📍 Ciudad Nezahualcóyotl
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