Visa Hunt is seeking an Operations Analyst to support Workforce Management in a US insurer’s contact center environment. You will monitor call volume, agent adherence, and staffing levels to ensure the daily scheduling plan and service levels are met.
The idóneo candidate is analytical, detail-oriented, and comfortable working in a fast-paced setting, delivering reporting, performance metrics, and operational insights to leaders.
#J-18808-Ljbffr
📌 Real-Time WFM Operations Analyst I (Ciudad de México)
🏢 Visa Hunt
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.